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Refund policy
According to §312g of the German Civil Code (BGB), the right of withdrawal does not apply to goods that spoil quickly or whose expiration date would be exceeded. Live plants fall into this category. Therefore, our products cannot be returned.
Shipping damage:
Should your order be damaged during transport, please contact us immediately within 48 hours at:
wo90060@gmail.com
In this case, we will refund the purchase price or send you a replacement product. Please inspect the goods immediately upon receipt to ensure prompt processing.
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